Video Appointment Instructions
Via Computer (desktop or laptop)
- After scheduling your appointment and completing your Telehealth Consent form, at the time of your appointment, go to a private, safe place of your choosing.
- Click on your provider’s virtual waiting room link. You will be prompted to download the appropriate software if necessary.
- Fill in your name and current location and click “Enter”. You will be prompted to download the appropriate software if necessary.
- Wait for your provider to connect with you.
- Have your appointment!
Via Mobile (Tablet, iPhone, or Android)
- After scheduling your appointment and completing your Telehealth Consent form, at the time of your appointment. Go to a private, safe place of your choosing.
- Click on your provider’s virtual waiting room link via your mobile device.
- You will be prompted to download the appropriate app (VSee Clinic). Click the link to begin download or be directed to the app.
- Enter your provider’s Room ID (your provider’s first inital,last name ex: John Smith would be jsmith). Click “Next”.
- Enter your name and click “Enter”. Wait for your provider to connect with you.
- Have your appointment!
What You’ll Need:
- A private, safe space: Be ready at the time of your appointment in a secure, private environment of your choosing.
- A webcam: You can have your appointment via your home or work computer (via webcam), smart phone or tablet.
- Your Provider’s Virtual Waiting Room: At the time of the appointment, select your provider from our list to be directed to their “Virtual Waiting Room”. Make note of their Room ID for Mobile Appointments!